Microsoft Teams Users Experience Multiple Issues; Service Now Restored
McCreary County Record – January 27, 2024
Users of Microsoft Teams faced a series of glitches and technical difficulties over the weekend. Many reported missing messages upon logging in or unlocking their devices. Loading messages in channels and chats also posed a problem for several users.
Moreover, users encountered issues in viewing or downloading media, such as images, videos, and call recordings. Delays in sending and receiving chat messages were another pressing concern.
Furthermore, anonymous users struggled to join meetings, while Teams connectors for Power Automate/Power Apps encountered errors. Call recordings took longer to appear in users’ OneDrive for Business and SharePoint Online accounts, causing inconvenience.
Issues were also reported with CoPilot history, with some users unable to load previous history or create new entries. Bots experienced trouble downloading attachments, while sending and receiving read receipt notifications suffered from delays.
Resuming or rejoining meetings proved to be a challenge for some users. Organizations that relied on the Information Barrier feature faced difficulties in joining meetings.
The problems with Microsoft Teams started on Friday, January 26, 2024, at 2:55 PM UTC, and were finally resolved on Saturday, January 27, 2024, at 1:30 AM UTC. The Microsoft Teams service and its features have now been successfully restored to optimal health.
During the downtime, Microsoft worked diligently to fix the issues and ensures that users can now operate seamlessly on the platform. The company apologized for any inconvenience caused and expressed gratitude for users’ patience and understanding.
Microsoft Teams, a widely used collaboration and communication platform, is utilized by organizations across the globe. As a result, any major disruptions can significantly impact productivity and workflow. Fortunately, Microsoft has successfully addressed the problems and users can once again benefit from the full range of features provided by the Teams interface.
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